Returns & Exchanges
We want you to love your purchase, but if you're not completely satisfied, we offer free returns and exchanges on unworn items within 60 days of purchase. Items must be in their original packaging with all tags attached to qualify for a full refund.
Start Your Return
Log in to your account or use our guest order tracker to initiate your return request and select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided in your return confirmation email and secure it to the outside of your package.
Pack and Ship
Place your unworn items and the original packing slip into the box, then drop it off at any authorized courier location or ALDO store.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing